Petro Applied Intelligence

Terms of Service

Effective October 16, 2026

These terms govern petroappliedintelligence.com and the AI receptionist and related services provided by Alexander Petro, doing business as Petro Applied Intelligence ("we," "us"). "You" means anyone who uses this site and, where a section concerns the service, the business that purchases it. You accept these terms by using this site, by submitting a form on it, or by ticking the box at checkout. If you do not agree, do not use the site or the service.

1. Use of this site

You may use this site for lawful purposes only. You agree not to attempt to gain unauthorized access to any part of the site, interfere with its operation, scrape or harvest data from it by automated means, or submit information that is false or that belongs to someone else without their permission.

2. Submitting a form

When you submit a form on this site, you confirm that the information you provide is accurate and that the phone number you enter belongs to you. You may withdraw consent to be contacted at any time as described in our Privacy Policy.

3. Text messages and calls

If you consent, we may send you text messages and place phone calls, including messages sent by an automated system and calls placed using an artificial or prerecorded voice. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

4. The service

We configure and operate an AI phone assistant for your business. It answers calls, answers questions from information you give us, and books appointments onto your calendar. It can transfer a caller to a phone number you nominate. The plan and price are the ones shown at checkout.

We do not provide the telephone service itself. Your number stays with your carrier and under your control, and you can stop routing calls to us at any time without our help.

5. What we guarantee, and what we don't

While the service is running, your assistant answers every call that reaches it. The exceptions are the outages and failures described in section 9: those of the providers the service runs on, and of your own phone service, call forwarding, or internet.

We do not guarantee any number of appointments booked, customers won, or revenue earned. Those depend on your market, your pricing, your capacity, and how your team handles what we send you. Nothing on this site or that we have shown you is a guarantee, warranty, or prediction of any particular result; any figures or examples are illustrative and are not a promise of performance.

6. Your responsibilities as a customer

7. Fees, term, and cancellation

Service is billed monthly in advance and renews automatically until cancelled. You may cancel at any time by telling us in writing; service continues to the end of the period you have paid for. If you are unhappy, tell us and we will refund the current month — one month, not the history.

We may change pricing with 30 days' notice. If you do not accept the change, cancel before it takes effect.

On cancellation you remove the call routing to us, and we shut down your assistant. We will give you a copy of your contact and appointment data, and any call transcripts we still hold, if you ask for it within 30 days, after which we may delete it.

8. Your data

Information you submit through this site is handled as described in our Privacy Policy.

As a customer, your contacts, call records, transcripts, and appointment data are yours. We hold and process them only to run the service for you and only on your instructions. We do not sell them and we do not share them with anyone except the vendors we use to deliver the service.

We create written transcripts of calls and keep them for 14 days. We do not record or retain call audio.

We may use de-identified, aggregated information — nothing that identifies you, your business, or any caller — to improve how the service works.

We keep information about your business and your customers confidential.

9. Availability and third parties

This site and the service run on third-party platforms — telephony carriers, voice and language model providers, cloud hosting, forms, scheduling, error monitoring, and your CRM — and this site may link to sites we do not control. We are not responsible for the content, policies, or practices of those third parties. We do not guarantee uninterrupted, secure, or error-free operation, and we are not responsible for outages, delays, or failures caused by those providers or by your own phone service or internet.

The assistant is software and will sometimes be wrong. It may mishear a caller or fail to answer a question. Treat it as a capable receptionist rather than an infallible one, and tell us when it gets something wrong so we can correct it.

10. Ownership

The content, design, and materials on this site are owned by us or our licensors and are protected by copyright and other laws. You may not copy, reproduce, or distribute them without our written permission.

We own the assistant configuration, prompts, templates, integrations, and software we build and operate, including anything we develop while serving you. You get the use of it for as long as you are a customer, not ownership of it.

You own your business content, your customer data, and anything you supply to us.

11. Limits on our liability

EXCEPT FOR THE COMMITMENT IN SECTION 5, THIS SITE AND THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR MISSED OPPORTUNITIES, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID US IN THE ONE (1) MONTH BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND FOR ALL OTHER CLAIMS RELATING TO THIS SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).

These limits are a basic part of the deal between us and are why the price is what it is.

12. Indemnification

You will indemnify and hold us harmless from any claim, loss, or expense, including reasonable attorneys' fees, arising out of your use of this site, your violation of these terms, or — where brought by a third party — your use of the service or the information you gave us.

13. Termination

Either of us may end the service if the other materially breaches these terms and does not fix the breach within 15 days of being told about it. We may suspend the service immediately for non-payment.

14. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising from these terms, this site, or the service will be brought exclusively in the state or federal courts located in El Dorado County, California, and you consent to the jurisdiction of those courts.

15. Changes and general terms

We may revise these terms, and the effective date above reflects the most recent revision. Customers get 30 days' notice of a change; for anyone else, continued use of the site after a change means you accept the revised terms.

If a provision is unenforceable, the rest stays in force. You may not transfer your agreement for the service without our written consent. These terms, plus what is shown at checkout, are the entire agreement between us about the service and replace anything said beforehand.

Contact

Petro Applied Intelligence
alex@petroappliedintelligence.com